Everything you need to know about the concierge pickup process, services, pricing, and coverage.
Submit a service request through the Dispatch page. We'll confirm your appointment within a few hours. At the scheduled time, we arrive at your location to collect your equipment. The service is completed at our Katy shop, and you'll receive a notification when it's ready. Then you make one trip to our Katy shop to collect it, where we handle final adjustments and confirm the fit with you.
Turnaround depends on the service and any parts involved. We'll give you a clear time estimate when we confirm your appointment, and let you know the moment your bow is ready to collect.
Yes — someone needs to hand off the equipment directly. We don't accept unattended pickups. The handoff takes less than five minutes and gives us the chance to note any existing condition issues before we leave.
You'll receive an email when your equipment is ready. From there, you schedule a time to collect it at our Katy location, where we make final adjustments and confirm the fit with you before you leave.
We specialize in compound bows. Recurve and traditional bow services are handled on a case-by-case basis — contact us before booking to confirm we can accommodate your equipment.
We source and install quality strings and components as part of every string replacement job. You don't need to supply parts — just bring your bow. If you have a preference for a specific string brand or material, let us know in the request notes.
Standard work like string replacement is completed at the shop. For fine-tuning that depends on your draw and form (paper tuning, sight alignment, draw-length adjustments), we finalize it with you when you collect your bow — you'll see exactly what was adjusted and why, and leave with a straight answer on your setup.
Services have published starting rates. A final quote is provided before any work begins — you approve it before we start. There's no commitment until you've seen and accepted the quote. A booking deposit — combining a location-based pickup fee and a percentage of your service's estimated cost — is collected when you book. The service percentage applies toward your final invoice; the pickup fee covers the trip.
Yes. Pickup fees vary by zone. The primary zone (Katy, Richmond, Fulshear, Brookshire, Cypress, Cinco Ranch, Simonton) has the lowest fee. The secondary zone (Sugar Land, Missouri City, Stafford, Pearland, Pasadena, Spring, The Woodlands, Conroe, Baytown, Friendswood) has a slightly higher fee. Extended range areas are handled on a case-by-case basis. The estimated pickup fee is displayed when you enter your location on the Dispatch page.
Your booking deposit combines a pickup fee (based on your location) and a percentage of your service's estimated cost — both shown on the Dispatch page before you book. It secures your appointment slot. The service percentage is credited toward your final invoice; the pickup fee covers the trip and isn't credited. The deposit is non-refundable if you cancel, but transfers in full if you reschedule instead.
Archery Nomad is based in Katy, TX and serves the greater Houston metro. The primary pickup zone includes Katy, Richmond, Fulshear, Brookshire, Cypress, Cinco Ranch, and Simonton. The secondary zone covers Sugar Land, Missouri City, Stafford, Pearland, Pasadena, Spring, The Woodlands, Conroe, Baytown, and Friendswood.
Extended range pickups are available by arrangement with advance scheduling. Contact us directly before submitting a request to confirm availability and the extended pickup fee.